All you need is *LOVE*, man. ;)

Well, that’s what I’m getting out of the latest major critical outage at Skype (disclosure: I haven’t had any noticeable problems over the past day or so).  I mean when I read such things as “the Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen“, on the official Skype Blog, what else am I supposed to think?

That perhaps Skype customers — businesses and regular customers — deserve some kind of “real” answer that is free from glib, patronizing, corporate-blog-speak?  That perhaps a service that many have come to depend on, and perhaps have now lost *money* from, ought to provide a sincere — and I mean, really sincere — explanation that satisfies both laypeople and experts alike?

NAaaaaah.

I guess that’s too much to ask.