July 26th, 2007 at 11:13 pm

I’m not going to jump into the whole Mac vs. PC debate right now because, amongst many other things, its tiresome.  But John C. Dvorak, eternal curmudgeon of almost all things technology has recently declared that “Macs Are All Right” after using them regularly for a few months, and I can’t help but chime in a few thoughts of my own — because, heck, this is my blog.

Mr. Dvorak extolls how the Mac OS is “elegant”, and performs many of the same tasks PC’s do with aplomb (my word, not his), but also describes how he’s been recommending Mac’s to his friends.  He says, in fact

“Should I recommend something that will come back to haunt me, or recommend a Mac with its higher price but lower hassle factor?” The answer is simple. I hate the idea of having to do customer service for people who cannot keep their systems clean, and that’s most people.”

I found myself in a similar position about a year ago when my brother was looking for a new laptop.  I should preface this story with saying that my brother’s a smart kid.  Its not really fair to call him a kid, but when your kid brother is your kid brother, he’s always going to be referred to as “kid” in some fashion or another — even if he’s taller than you now (but I outweigh him!).  Anyway, he’s a smart kid.  After all he’s finishing a residency in a pediatric *neurology* for pete’s sake, and after he’s done he’ll have done so much schooling his own children (who aren’t even born yet) will probably finish grade school before he finishes his post grad training.

But he’s also one of these guys who just doesn’t have any luck with PC’s.  Maybe its the kind of PC’s he bought when he went away to University — the bargain basement kind from local PC stores where they begin and end all their prices with the number 8 (maybe you know what I mean).  But every single PC he’s had — something’s gone wrong.  Inexplicable hardware failures.  Unimaginable operating system disasters.  Software errors that just didn’t make anyway sense — but clearly existed.

The reason why he ran into so many problems might be traced to shoddy parts, but I think (and maybe he’ll admit this as well), that there were certain problems that could be traced back to “operator-dependent” issues.

Anyway, when it came time to look for a new laptop, he asked me for my recommendation for one that “Just worked”.  I suggested he get something from Apple, and he’s never looked back.  He’s using parallels so he’s able to use some PC applications without any difficulty.  But the best part is that he hasn’t suffered any computing related disasters that he did before.

If I was mean, prone to giving cheap shots and the like, I might say something like “his new Macbook prevented him from doing anything stupid to it”.  But I’m not, so I won’t.  :)

Rather, irrespective of what problems he had with his initial set of PC’s, his Macbook hasn’t given him any problems so far — and for that, I’m grateful, both as the family tech support person *and* someone genuinely happy for him. The Dvorak in me would echo similarly cynical sentiments like “its more expensive but it just works and avoids more problems on my behalf”.  The more brother in me is just happy that he’s not wasting his time ranting and railing about how useless his computer is, but rather, spending his more profitably — such as working on his research for children with stroke.  Not, say, reading endless articles about professional wrestling.

Nah, he’d never that. ;)

6 Responses to “Dvorak Declares Apple “All Right”. Here’s My Own “Choose Apple” Story.”

  1. Jim Courtney :

    I can only concur that the Mac relieves me of responsibility for “family tech support”. My daughter and one of my sons have both had MacBooks for just over a year and they just “keep-on-using” them.

    My daugthter was loaned use of a Windows PC this past week when she did not have access to her Mac and it gave her the BSOD simply when running a browser based application.

    ‘Nuf said.

  2. Maria :

    I’m afraid I did the other thing: let my mother buy a PC. She had a Mac for years — since the early 90s — and I had recommended it. I’ve been a Mac person since 1989 and write books about the darn things, so I guess you might call me an “expert,” whatever that is. I became her one-person technical support team. She didn’t have much trouble — not when the computer was relatively new, anyway. But as it aged — 5 years and counting — she starting having trouble running new software. But she didn’t want to upgrade the machine or buy a new one. When she started whining about how her friends could run software that she couldn’t — PC software, of course — and hinted that she was thinking of buying a PC, I told her it was a good idea and let her do it.

    I know, I can be pretty mean sometimes.

    Well, although I have a PC and write about Windows software, I’m not the family expert. That would be my brother. So when my mother started having problems with her PC, she’d bother HIM.

    Long story short: she never got rid of the Mac and continues to use it, side by side with the PC. She periodically laments that she bought the PC, saying that she should have bought a new Mac instead.

    Learn from your mistakes, right?

    Related trivia question here: What was the name of the book that John Dvorak supposedly co-authored about the Mac back in 1991? (I know the answer to this one because I ghost-wrote 4 chapters.)

  3. franky :

    I think Dvorak hopes to become one of four/five.

    On a total different note, I the eternal Windows defender, have decided a Mac will soon be part of my setup. Too bored of Vista, I have the impression older PCs with XP were spiffier than anything I got today with Vista.

  4. Tim Lee :

    Dvorak’s Inside Track to the Mac

  5. Maria :

    Tim, that’s the one.

  6. Valeria Maltoni :

    Another potential tech support person for my new purchase ;-) Yes, I am going to switch from PC to Mac in the coming weeks after asking advice at my blog. I was amazed at the number of happy Mac users among my readership.

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Jul
26
2007
11:13 pm