Want to know the difference between a blogger and a journalist? Shower them with gifts and see what happens.
No, seriously — great article in the Wall Street Journal yesterday, that as far as I can see, got no coverage in the corners of the blogosphere that I usually frequent. It covers how big business (in this case, big media) acknowledges the influence and power of blogging and bloggers in informing professiona media outlets, and sometimes, the public at large. But more importantly, its an article which discusses in some depth how some companies are trying to win the affectations of bloggers by showering them with gifts and freebies, in hopes to a) get some coverage and b) get favourable coverage.
The Payola Debate Isn’t New
The issue around payola / blogola isn’t a new one, and has been hotly debated for a few months since PayPerPost and its many breathren have appeared.
On one side, you have bloggers who try and stand by their principles and suggest that the most important part of their blog isn’t for sale — their opinion. On the other hand, you have other bloggers who find that there isn’t an ethical quandry, and are happy to monetize their blogs any way they can.
The WSJ article, I think, highlights the dilemma of the latter kind of bloggers and what it means to be a blogger in general.
Blogging is an independent activity, where your actions are governed by your own sense of morals, ethics, and values. Unlike reporters or journalists you don’t report to anyone, and no one proof reads your material. You’re not beholden to any set of standards except those that you set yourself, and those that the blogging community that you’re part of also expects of you. It is also informed by many other kinds of factors, such as the kind of environment you live in — online and off — and other ‘mundane’ things, such as your own financial situation.
When blogging was a niche phenomenon, all of this was quaint, but of no real importance.
Now that blogging (by some) has been recognized to be a force amongst PR folk and media players, the conundrum is one where you have some bloggers who own influential blogs online, but live humble, modest, and unassuming lives off-line. These same bloggers are being targeted by multi-national firms who are literally swimming in cash.
Can anyone say “shooting fish in a barrel?”
When Big Media Does Payola, Do Bloggers Stand a Chance?
Of course it would be the easiest, smartest, and most cost-effective strategy to target bloggers. Public relations folk of all stripes must be salivating at the prospect.
Compared to journalists who have years of training — and more importantly, exposure — regarding double dealings, attempts to influence their opinion, and perhaps are used to working in an enviroment where there are controls on how they *could* be influenced, there are no such restrictions on bloggers.
And I don’t think that there ever could be.
The WSJ goes onto describe how the producers of the show “The New Adventures of Old Christine” feted a number of mommy bloggers by flying them out to the show, giving them freebies, and got a chance to meet Julia Louis-Dreyfuss. Now, it just happens to be that this particular show has actually received some critical acclaim.
But what happened if it was a dud?
I’m not singling out Mommy-bloggers now.
Could *any* blogger of average and modest means, who has never been to a movie set in their entire lives, *ever* right an unbiased review of what happened? How could their opinions of the show NOT change, and for the better?
If Microsoft decided to fly me and my family out to Seattle for a weekend to tell me how great Vista was, and got me to try out a bunch of products, coupled with a photo op with Bill himself — would that affect *me*?
I’ll be honest — I don’t see how it couldn’t.
So what now? What does the future hold? If the influence of bloggers and the opinions and news and what not doesn’t change, will we see a return to a payola system whereby the media — in this case, bloggers — are now be in the back-pocket of companies big and small, in return for freebies, invitations, and the cachet of being “in” with the industry?
I don’t know.
The better question, as I have posed in some of my older posts, is what about the checks — what about the balances?
The Single Factor That Stops Blogola … Is Pretty Ineffective
If bloggers find themselves in these positions where they can’t but help but find themselves under the svengali-like influence of Free Stuff and Insider Access, what could possibly make them do a double check?
Some of them will have an internal barometer, and will continue to blog true to their heartrs anyway. Or, not take companies up on their offers. I anticipate these bloggers to be shunned at large by public relations folk.
The rest? It will largely depend on the response and reactions of their own peers, and most importantly, their own readers. If their own readers don’t know, or if they know, but don’t care, that their favourite blogger was feted at a huge party for that product opening, and — suprise, suprise, you see a favourable review the next day for adult diapers on a tech blog, then, much to the chagrin of some idealist a-list bloggers, nothing will happen.
If the blogger’s community of readership deems it “ok” then things will carry on.
The kicker with this? Unless the percieved transgressions are particularly large, or, unless the site itself is large, I don’t think “community reaction” for any given blog will be large enough to cause *any* kind of change.
Is that a little jaded of me?
I don’t think so.
While its a bit of a stretch, you can look to any number of medium sized blogs that, for example, do paid reviews. Their audience *knows* that the review is paid for — and in some cases, at rent-money levels. While some or most of them are thorough, you can’t help but wonder how much influence the fact that its been paid changes the opinion, though. Not only because of the literal aspect of money changing hands (and the law of reciprocity — its Cialdini, read it), but because for many of these bloggers their ability to get *future* review me type gigs is dependent on writing good reviews now.
Has the audience for *any* of those blogs changed? Have they all left en masse? Declared that getting something in exchange for writing about that something is a terrible violation of blogging’s ethics?
For the large part, the answer is a resounding “no”.
I won’t single out any blogs, but its easy to check them out. Review-Me is a good example because you can look through a marketplace of blogs who are selling their opinions posts.
- Go to Review-Me.com
- Search through the Marketplace for blogs
- Sort or filter according to the highest payout per post
- Check out the first ten blogs or so, and plug their URL’s into Alexa.
What you’ll find is that none of them have suffered any relative change in their traffic.
Now, granted, their is some self-selection here. Clearly the ones which are *successful* at this, that is, whose audience doesn’t already mind, will continue being in the market place.
But having said that, I cannot recall a single example where someone *had* tried, and it *did* result in a huge change in their readership.
So — long post, but here’s the take home message.
The Time Is Now for Companies To Exploit Bloggers
Blogging’s influence has outstripped many blogger’s own ability to withstand the influence of companies, whether it be free things, swag, access or what have you. This will make it easier for companies to buy opinion, and in fact, such a marketplace, you could argue, is in its infancy *already*. The *fact* that many bloggers have signed up for such a marketplace, is, I think, indicative of the fact that their own financial situations are not a “mundane” issue at all. Furthermore, and the most important factor which might act as a check and balance, has, so far, been a non-issue.
Its a pretty pessimistic view on things, but also, I think, a realistic view on things, and one geared for the short term. Who knows how things will be in 1, 5, or 10 year’s time? By that time, blogging as a form of media will mature — as will the commensurate experience of the bloggers themselves.
By that time will reader’s expectations have changed? Will the expectations of bloggers change? Will the expectations of their peer group have changed?
Perhaps.
And perhaps these kinds of shennanigans won’t be tolerated. Or, pehaps they’ll be de rigeur.
But in the short term, I think this is a phenomena that will continue to grow unabated and largely unfettered. Some bloggers will stand out and take a stand. Many of them, I suspect are in financially independent position to do so, or, perhaps, are industry professionals *already* where the allure of industry access holds no attraction.
But for the rest … well, if I was a Public Relations professional I’d be dancing a little jig while I could.
Update: Looks like a few others *have* weighed on the issue:
- Jeff Jarvis via BuzzMachine covered it with his own perspective as he started Entertainment Weekly
- The guy
who headswho used to head up Lulu’s communication department gives his own take on things (its a good thing) - Gawker also mentions how it has “some” sort of policy towards this kind of thing


May 16th, 2007 at 12:44 pm | Permalink
What did happen to the MS-Acer notebooks. What happened with them after 3 days of total coverage? Probably it was the cheapest campaign Edelman ever organized.
Bloggers are biased and many times ridiculous as well. Me inclusive. We’ll criticize everything we don’t like, still covering the subject.
What happened with Truemors? We all said/wrote how bad the service is, but Guy is laughing. Such a coverage for such a weak concept. As if Guy didn’t know that the site nothing more than alpha-worthy is.
But what really interests me is what happened to the Intel Blog(gers) and especially the notebooks.
We are nothing more than an element of the chain, we cry for airtime. Give me something other people don’t have, whether it be money or a pre-release phone (especially tell me I do not have to blog about) and I surely will blog about. One review has been for more than 3 months my main traffic source. Thank you.
Oh… the phone? I am not allowed to keep it, or sell it at ebay, but consider it a review model the manufacturer/PR company has already forgotten they sent me. Maybe they will remember to ask for with the next campaign. ;-)
May 16th, 2007 at 12:56 pm | Permalink
This is hardly new. Back in 2000, when I was running the NYC PalmOS User’s Group, Microsoft flew me (and some 30 other people) up to Seattle for a couple of days, showered us with hardware and software, showed us a good time, and gave us in-depth presentations on how awesome their Windows-powered PDAs were.
I certainly enjoyed the trip, but I didn’t stop using my Palm PDA. Nor did the vast majority of the PalmOS user-evangelists at the meeting. In fact, as far as I know of, only 1, maybe 2, actually switched. Maybe MS though that made the whole effort worth it, I don’t know, but it didn’t seem very cost-effective to me.
May 16th, 2007 at 7:43 pm | Permalink
Tony I don’t mind being pointed out as an example of someone who has written paid reviews.
Where I have benefited from “Payola” such as a free sample of something so I could review it, I have declared it.
When I used to go to computer games shows, invites to the parties were all stand holder, press + major publishers and agents… people who could be influenced, even slightly.
Sometimes there were twists on hardware handouts. If you wanted access to hardware before it was released, you had to have your development team attend the training, which annoyed the hell out of my developers because most of it was beginners stuff for them.
I certain never expected software back from sites that reviewed it, and for licensing, there were always a certain number of review and “prize” units that were free of charge within the contract.
May 17th, 2007 at 9:24 am | Permalink
The key point is not that bloggers have a price - but that they can be bought so cheaply and with so little problem.
Note buying buzz is not a sure thing - some pigs are going to oink no matter how much liptick is put on them. But there’s a reason the marketing money is spent in the first place.
May 17th, 2007 at 2:38 pm | Permalink
Seth — thanks for getting to the heart of the matter … bloggers do have a price, and my worry is that many of them can be bought for a song.
Cheers
t
May 17th, 2007 at 3:09 pm | Permalink
Tony - this is an excellent post, and the one passage that stood out for me was this:
“If Microsoft decided to fly me and my family out to Seattle for a weekend to tell me how great Vista was, and got me to try out a bunch of products, coupled with a photo op with Bill himself — would that affect *me*?
I’ll be honest — I don’t see how it couldn’t.”
My answer to the question of would it affect me? I’d like to *think* that it wouldn’t, but I just don’t know. I’ve never been put in a such a position, which is of course the only way to really see what would happen.
Now you’ve got me thinking about this whole thing, and for that I thank you.
May 17th, 2007 at 4:07 pm | Permalink
[...] Hung at Deep Jive Interests posted yesterday about an article he’d found in the Wall Street Journal, questioning how easy it is for the [...]
May 17th, 2007 at 5:22 pm | Permalink
Well, I also replied on your own blog — but glad you could participate in the conversation, Rod.
I guess we’ll only know if we’re actually in that situation, but we can only guess until that time. ;)
Cheers
t @ dji
May 17th, 2007 at 10:04 pm | Permalink
I don’t think it’s a big deal. I think traditional media has more problems with its notion of what’s unbiased. Editors and ethic rules have their effects, but what does any of that matter when the entire company has been bought?
May 18th, 2007 at 2:21 am | Permalink
I still want my Vespa :) - there’s a bit of a conversation going on “here”:http://www.mpdailyfix.com/2007/05/blogging_for_booty_1.html for those interested. My gut tells me presents for posts is a bad idea. Although, at times today I’ve leaned towards Elaine’s thoughts. Gotta admit its a good question and a better conversation starter.
May 18th, 2007 at 10:22 am | Permalink
Very good post. Thanks for the link to my own blogged thoughts about the WSJ article. For accuracy’s sake, however, I feel compelled to note that I am the FORMER director of communications for Lulu.com, a post I left in September of 2006 to found my own consulting agency. Keep up the good work.
May 25th, 2007 at 6:22 pm | Permalink
Nice post. To answer your main point, the effect on the credibility of bloggers: in the short-run, accepting blogola probably won’t affect their popularity. But over time, if these folks repeatedly tout stuff because they got blogola, and it turns out that their opinions are skewed because of the payoff, the readers will pick up on it and will start to discount the value of their opinions.
May 25th, 2007 at 6:34 pm | Permalink
Yeah, I thought so too — unless the blogosphere (or the people who read it) get so used to it / apathetic about the situation that they never get galvanized to this phenomenon.
Sure, people will always notice blatant shucksterism, but the more subtle stuff, I think will continue to fly underneath the radar as people just get used to it.
Cheers
tony.
May 25th, 2007 at 6:55 pm | Permalink
Here was me thinking I write some of my best content when someone is paying me to do a thorough job.
I have to be careful with everything I write, because I know I will rank extremely highly for any search related to the product.
Obviously the products people are asking for reviews for are new, thus not very competitive, but the reviews I write certainly rank higher than older more established blogs with higher pagerank.
Examples
ibegin source
volusion
seo consultant (not in title and competitive)
seo consulting (note this was the title)
As Robert Scoble once said here, he shouldn’t write about Lawnmowers
September 5th, 2008 at 4:14 pm | Permalink
[...] as Tony stated in his post on the subject Blogging is an independent activity, where your actions are governed by your own [...]