As it refers to the evolving discussion around the rapidly evolving technologies which are able to track and broadcast your activities 24/7, such as Twitter or Ustream, Mathew Ingram asks the question that begs to be asked: “How Much Is Too Much?”
The answer, I think, like all things is relative. But I think for most people, we passed a point of understanding when Twitter went supernova over South By SouthWest a few weeks ago. Ambient broadcasting tools such as UStream and Twitter, which enable you to broadcast what you’re saying, thinking, or doing while you’re doing it, have an importance which is directly proportional to
a) who is Twittering (or Ustreaming)
b) what they have to say and
c) who they are saying it to.
This sounds kind of obvious, but I’ll suggest that its really the first law of ambient broadcasting.
If the individual who was broadcasting was doing things that are relatively important to his or her audience, then those tools are Important. If they aren’t, then its not. And therefore, I think the word “relative” is key.
Twittering about making toast, going to the toilet, cutting your toenails and other crushingly banal activities make Twitter a useless tool. Unless, however, you had an unhealthy fascination with my particular morning habits, in which case it makes Twitter a fabulous tool (the stalker provision) Or, unless I was the kind of person that MOST people would find my morning habits somewhat interesting (the A-list provision).
The flipside, of course, is when Twitter is used to broadcast stuff that is genuinely interesting or worthwhile, irrespective of the audience. In this case, when its used for this purpose, Twitter is *always* useful. Twitter is *always* useful when its used to broadcast emergency notices, sudden and urgent events that are happening, or just-in-time news that isn’t readily available through normal channels. Its also useful, but less so, when its communicating things that could just as easily be communicated through normal channels, such as a blog or email list.
The rhythm and cadence of Twittering (and Ustreaming to a lesser extent) actually demonstrates an interesting dynamic between the broadcasting of the banal (which might be relatively interesting, or not) and the broadcasting of the important; that is, most chatter is usually banal, and its punctuate by periods of events or circumstances that are important to a great many individuals.
While I personally think that all of this is too much, as I don’t have a need to know certain things on a super-urgent basis, nor do I find the personal habits and routines of anyone truly fascinating, ambient broadcasting will have a niche because there are people that do — on both fronts.
And its clear who really benefits? (Seth Finklestein, are you listening? :)
1) People who already have lots of attention: And in the blogosphere, its people who already have large audiences, or large amounts of traffic to their blog. Its easy to see why: many people are already interested in the blogger and what he or she does. Twittering to a large audience merely reinforces that fact, and in turn, if the audience twitters back, is an exponential return on their time. In this case, some people *are* interested in the crushingly banal, for no other reason than they are minor celebrities (or notoriously so) in they’re own right. And it pays the A-lister back when people actually care or respond to their Twitters. Of course, for Ustreaming, the principle also applies. There is an attention “cost” that’s higher for watching full motion video (getting brief interruptions via Twitter “costs” less), but A-listers will be the beneficiaries of this kind of technology because they already have a built in audience who will be happy to “pay” to watch them.
2) People who are unique, odd, or shamelessly flamboyant: This is the YouTube effect. Or, call it Tubebait. There’s a reason why Justin.tv has taken off — its because it was the first, and he’s been a shameless (or brilliant) marketer of himself through these kind of technologies. Having sex on camera? Not out of bounds for Justin. If you’re willing to make a sheer spectacle out of yourself and shed the sense of shame most people would have in doing so, you just might find an audience for yourself through ambient broadcasting. While the person him or herself might not already be extraordinary, their activities *are*, which invites us all to participate in a peculiar kind of voyeurism.
Of course there are lists and lists for the “legitimate” reasons why this kind of technology is useful, but I’ll reiterate what I said above. The best reason why its useful is the just-in-time, or even “live” broadcasting of stuff that is important or interesting for many, many people, or even, “everyone”. A secret “live” broadcast of a concert. Live-twittering of a conference. Broadcasting true emergencies, like natural disasters.
But, the problem of course, is that these kinds of “real” events that are “important” happen relatively infrequently, which leads some of us to navel gaze and discuss the relative importance of these tools.
Twittering, Ustreaming, and a host of other technologies that have yet to be developed, enable us all to broadcast what we’re doing, how we’re doing *as* we’re doing it. There are clear benefits for certain individuals and in certain circumstances, and its in those circumstances that these tools have a real “use”.
But for most people who use it to watch others or to broadcast their own ideas, its pretty banal stuff, and to answer Mathew Ingram’s question — for most, yes, I think its far too much.
In a relative, sort of way, though. ;)


April 15th, 2007 at 12:49 pm | Permalink
Tony,
As one of the investors in Ustream, one problem that I know needs to be solved is the issue of real-time discovery.
Back in the early days of the Web, people asked, “How do we separate the wheat from the chaff?” And lo and behold, eventually Google helped us solve that problem.
Back in the early days of blogging, people asked, “How do we separate the wheat from the chaff?” And lo and behold, Digg, TechMeme, and del.icio.us helped us solve the problem.
Today, the problem of real-time discovery is again causing people to ask, “How do we separate the wheat from the chaff?” I don’t know exactly what the answer is, but I suspect that some combination of real-time bookmarking/tagging and real-time notification will arise to solve the problem.
April 15th, 2007 at 2:30 pm | Permalink
Chris,
I suspect you’re right about the evolution of “meta” tools for real-time bookmarking and tagging; on the other hand, I still stand by my belief that who is Twittering (or streaming) is almost as important as what they’re saying, and as such, may decrease the importance of such tools, despite their historic (and intuitive) use.
Cheers
t @ dji
April 15th, 2007 at 4:38 pm | Permalink
[...] to news reporting, like say, by the “common folk” for breaking, current events. Tony Hung has a really good breakdown of how a technology like Twitter can be useful in certain situations and [...]
April 15th, 2007 at 5:01 pm | Permalink
Well,
Let’s not forget that Ustream can stream other useful content such as concerts, church services, seminars, live Talk Shows, etc.
It does not necessarily have to be so narcissistic..
April 16th, 2007 at 2:49 am | Permalink
Tony,
I totally agree that who is Twittering/Ustreaming matters. It’s like my RSS habits–there are people to whom I subscribe because I want to see everything they put out. Then there’s my doggdot.us subscription, which helps me discover what’s new and interesting.
April 17th, 2007 at 11:27 pm | Permalink
Tony, it helps my ego-searches if you spell my name right :-)
(Seth FinkELstein)
By the way, oldtimes (in a Net sense) will remember “JenniCam”. Who spawned imitators and a cam-fad.
Everything old is new again …
April 18th, 2007 at 4:20 pm | Permalink
Smoke signals, semaphores, morse code, telegraph, telephone, Pony Express, US Postal mail, email, blogs, Twitter…
all were probably used narcissistically at first.
all were scorned and scoffed at by business and “normals” and Luddites.
The bathtub and bicycle were preached against as “sinful”.
As with all tools, as has been said, we must ignore what the myopic masses do with it, and figure out our own purpose for these social media, status update tools.
I like Twitter for distributing insights and links. I judge other Twitterers by their tweets. All myopic drivel, I bypass them. But if they say smart things, and provide cool links, and news updates on technology, I add them as Friends to Follow.