The Nature of New Media: Its Neither the ClueTrain Manifesto (Nor Andrew Keen)

I haven’t been blogging that long compared to many older bloggers, but in the ten months I have been doing this I have picked up on a thing or three. And its clear that the nature of “new media” whether it be blogging, wikis, podcasting, or social networking is not as clear-cut as the truths distributed by the high priests of the Cluetrain Manifesto, nor, on the other hand, the Establishment Apologist Rantings (or, the anti-anti-establish rantings, if you will) of Andrew Keen.

For example, is this new new world governed by total egalitarianism? Are we really living in a wonderful utopia where all voice are given equal thought as they ought to be as determined by their merit? Are markets really conversations, immune to, and laughing at businesses?

Well, it’d be nice if it was, but the answer to all of these questions is “not really”. While personal publishing tools allow anyone to start writing and publishing their thoughts, as evidenced by a recent blogging dust up, there is still a natural heirarchy in the currency of attention. Its partially dominated by early adopters of the medium, but it exists as naturally as fact as the sun rises in the east. Are blogs, wikis and podcasts conversations? Sure. Are they outside, immune to, or laughing at businesses? The answer to this is a resounding “no”, and can be summarized in one word: “PayPerPost”.

We don’t all use it, we’re definitely not all fans of it, but this company seems to encapsulate the zeitgeist that there are bloggers who are willing to sell their opinions for a price. You can rant all you like about how that’s not actually how it works; however, when you are paid for your opinion, good or bad, there cannot but be some kind of influence. And in this new media world we live in, bloggers are proud of their closer connections to industry; on one hand it allows them to get the scoop earlier and faster than traditional outlets. On the other hand, with appropriate disclosure, it seems like all kinds of conflicts of interest are acceptable.

Is there truth to the flipside? Is this just a cacophony of the unwashed, the uneducated, and the uncultured? Is mob mentality the rule of the day? Isn’t this just just an attempt at getting inward looking narcissistic drivel — and attitudes — to flourish? Again, the answer is “not really”.

The value in blogging, wikis, or podcasting is relative. Stuff that many people would label as self-important drivel may be correct; on the other hand, the authors of that self-important drivel don’t care — and more to the point, haven’t written or published it for the purposes of real public consumption. The ecosystem of new media is self regulating in many ways, as it ignores things that are without use to it, and promotes the things that are. For example, self-important drivel isn’t all that easy to find via search engines, but stuff that is often genuinely useful (to greater or lesser degrees) often is thanks to the other lingua franca of new media: links.

And this very blog has been the kind recipient of a whole ‘lot of links over the past ten months.

The nature of this new world of self-publishing, however, is that while there *is* a natural “attention” hierarchy that is naturally reinforcing, it is virtually frictionless to get started, as barriers around cost and ease of use are virtually nil. Poeple who have something genuinely interesting to say, or genuinely new or worthwhile to report in all of its relativistic wonder *can* get heard. Whether its the whistleblower who has to go on YouTube to make his point about Navy spending indiscretions, or podcasters getting “scouted” into mainstream media thanks to their self-directed efforts, or musicians eschewing traditional channels of distribution, yet still succeeding and selling records, successful examples of the relatively egalitarian nature of new media abound.

The truth and reality of new media is somewhere in between the Utopian ideals of the Cluetrain Manifesto and the anti-anti-Establishment rantings of Andrew Keen. We have tools to exist in a virtual ecosystem which is a meritocracy of opinion, although this has its limits and boundaries. Its an ecosystem which is prone to mob mentality and flash condemnation — but its also self-regulating environment, where all facts and opinions are naturally checked and checked again.

Furthermore, stuff that is truly important does float to the top – and does so quickly — because it doesn’t have to penetrate layers of entrenched self-reinforcing institutionalized bureaucracy, no matter what its form. Self-important drivel exists as well, but since its only written for a tiny audience anyway, its largely irrelevant to any real discourse on the issue. Anonymous instigators of abusive, puerile and hateful commentary exist as they always have. But like the pre-Mosaic era, they’re largely ignored.

The ecosystem of blogs, wikis, social networks, and podcasts is not a perfect system. But its a damn sight better than what existed before. There now exists a means for individuals that want to be heard and who have something worthwhile to say, to actually have a better chance of having it heard than ever before. On the other hand, its not a zero-sum game either. People and institutions who feel threatened by these changes need to take heart its greatest advantages, and realize that while we are still all trying to figure out what It All Means, there is more benefit to taking part than it is to deny its existence, or worse yet, take cheap shots from the sidelines.

5 Comments

  1. Posted April 14, 2007 at 11:34 pm | Permalink

    1) PayPerPost is not about selling *opinion*. It is about selling *Pagerank* and *links* to search engines. This is a common error.

    See my post:
    Search Engine Optimization And The Commodification of Social Relationships

    2) “Furthermore, stuff that is truly important does float to the top”

    How would you know? How do you know what you *don’t* know? Or are you assuming that’s true by defintion (i.e., assuming what’s popular is important, and if it’s not popular, it’s not important)

  2. Posted April 15, 2007 at 12:55 am | Permalink

    Seth/Tony:

    First, Tony says PPP is about selling opinions. Then, Seth counters that PPP is about selling PR.

    Although I really like your views on many PPP-related topics, I’ve always thought you’re both seeing PPP with too narrow a lense — particularly for guys as smart as you two. PPP is really about a blogger offering their time, effort, and blogging space to sponsors — hopefully for more than it costs the blogger. For sponsors, that time/effort/space may generate feedback, opinions, buzz, influence, creativity, traffic, entertainment, recruiting, due diligence, public consulting or any number of things bloggers can offer with their time/effort/space. That breadth is one reason you don’t see the limiting term “review” in PPP’s name — reviews are such a small part of the millions of interesting posts generated daily across social media.

    I’m not sure why, but everyone tries to put PPP in a very specific box, when it merely unlocked a viable revenue model for the diverse set of things bloggers do daily. The existence of a viable revenue model means that sponsored blogger commitment, frequency and discipline all typically rise. PPP’s marketplace system and quality “tack” ratings also reward quality improvement over time. Just as the sponsored search revenue model unlocked all the other cool (usually free) things Google, Yahoo and others bring us, sponsored blogging will do the same.

    Borrowing from Tony’s terminology, these “blue-collar” bloggers are just working hard and reaping the rewards of that hard work. Those are all good things, made possible by rewarding people for their time, effort and space.

  3. Posted April 15, 2007 at 2:05 am | Permalink

    You’ve given a list of things that could conceivably be bought. That hardly means they are things that *are* bought.

    Maybe I’m just jaded, but I simply can’t get worked-up the way the media A-listers do, over the commercial posts. I wonder if any of them have ever *seen* those posts. I agree that calling them a “review” isn’t the right word. Just call them “sponsored links”. Why not? That’s what they are. “Today’s blogging has been brought to you by [keyword], and [keyword]”

    (yes, I know, there’s SEO issues – still, the idea has charm)

  4. Posted April 15, 2007 at 12:02 pm | Permalink

    Seth: I think Ted’s latest series on PPP ROI could help you appreciate the bigger picture of this social media marketplace. See http://blog.payperpost.com/2007/04/delivering-great-roi-update-3.html

    People who thought eBay was just a narrow marketplace for beanie-babies/collectibles likewise missed the big picture.

  5. Posted April 18, 2007 at 5:04 pm | Permalink

    PayPerPost is blog whoring, and we don’t want to hear any incentivized opinions. We want to hear from users who have uncoached, unpaid, non-compensated feedback on a product.

    PPP is a disease in the Trust Web.

6 Trackbacks

  1. [...] clipped from http://www.deepjiveinterests.com [...]

  2. [...] by Mathew @ 10:57 am on April 15 2007 · No Comments Tony Hung has a great post over at Deep Jive Interests looking at the new media landscape, jumping off from the flame war [...]

  3. [...] of ideals and concepts. Where in the tech bubble we see high browed discussions of old guard vs new kids and squabble about the existence of something called an A-List we also have other circles of [...]

  4. [...] Deep Jive Interests: The Nature of New Media: Its Neither the ClueTrain Manifesto (Nor Andrew Keen) “People and institutions who feel threatened by these changes need to take heart its greatest advantages, and realize that while we are still all trying to figure out what It All Means, there is more benefit to taking part than it is to deny its existence…” [...]

  5. [...] ways, as it ignores things that are without use to it, and promotes the things that are” (from Deep Jive Interests). In other words, if your branding identity is worthwhile, customers want to participate in [...]

  6. [...] of ideals and concepts. Where in the tech bubble we see high browed discussions of old guard vs new kids and squabble about the existence of something called an A-List we also have other circles of [...]

Post a Comment

Your email is never published nor shared.

Powered by WP Hashcash